As HAVANA HOTEL, we have accepted it as a principle to ensure the confidentiality of the information shared by you who visit our website. Therefore, this “Privacy Policy” has been created to inform you by explaining the terms and conditions regarding the use of personal data shared with the Company by the Site users/visitors (“Data Owner”) during the operation of the https://hotelhavana.com.tr website (“Site”) operated by HAVANA HOTEL, or generated by the Company during the Data Owner's use of the Site. The service provided by HAVANA HOTEL will be briefly referred to as “Service”.
Within the framework of the “Privacy Policy”, any information that can be associated with you such as identity information (name, surname, TR ID number, etc.), address and telephone information, professional information, IP address, bank account information constitute your (“Personal Data”). Special categories of personal data, which is a special type of this data, refers to sensitive personal data such as race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, clothing, association, foundation or union membership, health, sexual life, criminal conviction and security measures, and biometric and genetic data (“Special Categories of Personal Data”) and constitutes the subject of this “Privacy Policy”.
As part of the service provided, HAVANA HOTEL may collect, store and/or transfer personal information about you who receive service within the scope of this “Privacy Policy”. Such personal data processing activities are carried out in accordance with the Law on Protection of Personal Data No. 6698 (“KVKK”).
Our site contains links to third-party websites and your data may be transferred to third parties. This “Privacy Policy” does not reflect the privacy practices of third parties to whom information is transferred, and HAVANA HOTEL is not responsible for their privacy policies and/or personal data processing activities.
This “Privacy Policy” does not cover practices beyond HAVANA HOTEL’s own control, information collected by third-party websites and/or platforms, information collected by third parties through links on the HAVANA HOTEL website, or headlines, campaigns and other advertisements or promotions on third-party websites sponsored and/or participated in by HAVANA HOTEL. HAVANA HOTEL is not responsible for the transactions regarding personal data collected, stored and used by third parties through their own websites, and if you provide personal information on these sites and/or use/visit these sites, the privacy policy and terms of service of those sites apply.
Under this heading, some of your personal information is processed by the Company within the scope of the Services provided on the Site. This personal information may include: Your identity information, contact information, user/customer transaction information (necessary information directly related to your reservation, information about your stay and visit to the Hotel, information about your purchase of products or services, etc.), your payment information, information about the people staying with you, records regarding your marketing and communication preferences, your IP address, pages you view on our site, data identifying your mobile device if you visit our site with your mobile device, and any other information that you explicitly choose to give us and approve or that we can obtain from third parties with your explicit consent may be collected, processed and recorded by us.
In addition, cookies are used on the Site to improve the user experience, ensure the efficient operation of the website and track statistical data. Some of the personal data mentioned above may be obtained using cookies, and users are deemed to have accepted the use of these cookies by using the Site.
Data that has been irreversibly anonymized is not considered personal data pursuant to the KVKK, and processing activities related to this data are carried out without being bound by the provisions of this Privacy Policy.
Your personal information may be processed for purposes such as providing the service you requested from HAVANA HOTEL in the best possible way, realizing the products and services offered to you and your demands and expectations, offering our customers the desired level of hospitality and personal experience; carrying out the necessary planning, evaluation and work by our business units to make our customers benefit from our products and services; providing correspondence, notification and reservation confirmations regarding our hotel and accommodation services; offering products and services by customizing them according to the tastes, usage habits and needs of the relevant persons; tracking and evaluating requests, suggestions and complaints from relevant persons, customer satisfaction management and implementing planning, statistics and satisfaction evaluation studies in this context; determining and implementing commercial, legal and business strategies; ensuring the legal, technical and commercial-occupational safety of the Company and the relevant persons in business relations with the Company and executing business and commercial relations.
Your personal information may also be processed for purposes such as conducting quality assessment and improvement studies to provide better and reliable products and services and to ensure sustainability, and ensuring that third parties perform their technical, logistical and other similar functions as service providers on our behalf.
In addition, your personal information may be used for carrying out advertising and marketing activities for our products and services, providing information on promotions, campaigns, offers, bulletins, events and similar issues, and other marketing communications, provided that you have your explicit consent.
The Company may transfer the personal data belonging to the Data Owner to third parties located domestically and abroad who provide services to our Company for the realization of the purposes specified in this Privacy Policy, limited to the procurement of the said services.
The Company may share your personal data with third parties such as outsourcing service providers, law firms, authorized institutions and organizations, research companies, storage, archiving, information technology support (server, hosting, software, cloud computing, etc.) service providers and consulting firms in order to improve the Data Owner experience (including improvement and personalization), ensure the safety of the Data Owner, detect fraudulent or unauthorized use, conduct operational evaluation, eliminate errors regarding Site services and realize any of the purposes in this Privacy Policy.
In addition, some of the personal data specified in this “Privacy Policy” and obtained by HAVANA HOTEL may be shared with advertisers only in aggregate with information belonging to other users in order to ensure that advertisements can be adapted to the target audience. In this context, no personal information is given in any way, it is only used to conduct some analysis regarding user trends as a group, to carry out statistical studies by anonymizing the information, and for segmentation purposes.
HAVANA HOTEL may also disclose your personal data due to any of the following reasons:
Only users can access all the information they share on the Site and only they can change this information. It is not possible for any third party other than HAVANA HOTEL to access and change this information without your consent.
When you perform a transaction on the Site, you agree that your financial information will be given to third parties (banks, credit card companies, etc.) that are necessarily required to perform your transaction. The information to be shared includes all necessary financial information, including credit card number, expiration date, CVV2. Such information is not processed or stored by HAVANA HOTEL. However, existing summary transaction information regarding the transaction in question may be processed by HAVANA HOTEL without containing credit card and/or bank account information.
You can contact HAVANA HOTEL at info@havanahotel.com.tr to exercise these rights.
Last update: 2026
